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Number Six of 12 Most Common Advertising Mistakes Made by New Businesses

6. Using hype instead of truth.

Today’s consumers are so sick of hype that they immediately discount it and often ignore it. Think of your own case, when you see SALE - UP TO 75% OFF, what is your immediate reaction? The claim may be true, but most of us are thinking, "Oh sure, they’ll have a few items at 75% off, but will I be able to find them?" What the shop owner thinks of as an incredible offer is misconstrued by the consumer as hype and this possibly misleading advertising has caused us to be suspicious and stopped us from shopping. Instead, truth will set you free, but it must be delivered in a manner that peels back the layers of truth like layers of skin on an onion, exposed for all to see.

You now have the first six of the Twelve Most Common Mistakes Made By New Businesses. I hope you are beginning to see that advertising your new business is a serious part of your start-up planning. Don’t skimp on it, give it the time it deserves and you will reap the rewards

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About this Blog


  • Welcome to the blog called Touch Points. We all have good and bad Customer experience stories that have happened to us when we have shopped or dealt with companies around the world. This blog is for you and me to learn what it might take to improve customer service. You are invited to submit stories that will hopefully lead us on a journey together. The destination is known but the map hasn’t been drawn to get us there yet. We are the explorers who will chart this course that will help us and others improve the touch points in their businesses. So put on your loosest, most comfortable travelling clothes, because here we go. Enjoy the trip!

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