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Coffee as a Sales Tool; how increased caffeine levels can help the persuasion process

Coffee_shot In the old days of selling, it used to be the martini that a sales rep would employ to loosen the tongue of the prospective client, but today’s martini seems to be a good old cup of Joe.

Researchers from the University of Queensland conducted a study (read more here) published in 2005 that shows people are more easily persuaded away from their previously held views when they have consumed more caffeine. And it seems to be better mental function than better mood that actually eases persuasion. So bring on the coffee and let’s have more productive sales.

What a great argument for holding more sales calls at Starbucks.

Cheers

Steve

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  • Welcome to the blog called Touch Points. We all have good and bad Customer experience stories that have happened to us when we have shopped or dealt with companies around the world. This blog is for you and me to learn what it might take to improve customer service. You are invited to submit stories that will hopefully lead us on a journey together. The destination is known but the map hasn’t been drawn to get us there yet. We are the explorers who will chart this course that will help us and others improve the touch points in their businesses. So put on your loosest, most comfortable travelling clothes, because here we go. Enjoy the trip!

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