You make a living by what you get. You make a life by what you give.
Sir Winston Churchill (1874-1965)
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Other Great Books From Wizard Academy Press
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- Albert on MMM for May 16, 2005 by Roy H. Williams
About this Blog
Welcome to the blog called Touch Points. We all have good and bad Customer experience stories that have happened to us when we have shopped or dealt with companies around the world. This blog is for you and me to learn what it might take to improve customer service. You are invited to submit stories that will hopefully lead us on a journey together. The destination is known but the map hasn’t been drawn to get us there yet. We are the explorers who will chart this course that will help us and others improve the touch points in their businesses. So put on your loosest, most comfortable travelling clothes, because here we go. Enjoy the trip!
Recent Posts
- A Slowdown or a Shutdown
- Good Ole Vess
- Just Imagine The Savings! Specificity is a Good Thing.
- Good Things Come To Brands That Give
- What's My Fork?
- Indifference- The Killer of Business
- Take the Bite Out of the Fight
- 5 Ways to Expand Your Horizons
- Earning Respect; Allowing a person to save face will always help you earn it.
- How To Write More Powerful Ads (and letters, brochures or just about anything you write)
Wizard of Ads Blogs
- Future Now Inc.
Conversion Rate Marketing Specialists - SunPop Studios
Video business cards - Hover Studios
If you don't have a website, this will create the best you've ever seen. - Iron Horses
By Wizard of Ads Partner Sonja Howle - Some Sound Thinking
Wizard of Ads Partner Tim Miles - Branding Ad Vice
Radio Advertising Phenom - PERSUASION ARCHITECTURE
From the on-line Wizards of Persuasion - HISPANIC TRENDING
A Spanish view of the world - MAKING ADS WORK
Wizardry from the Land Down Under - BRANDING BLOG
An advertising consultant with a fascination for the creation of exciting brands. - WONDER BRANDING
Selling to women by the author of The Natural Advantages of Women
That's beautiful!
Posted by: Liesa | December 31, 2004 at 05:23 PM