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Best of the Season!

The Rae Family is all gathered from various points across Canada, we had a snowstorm that dumped about a foot and a half of snow yesterday, so the stage is set for a wonderful and blessed Christmas. May the season of love and peace cast a spell over you that lasts all year. Whatever your faith, may you be blessed this holiday season.

Steve Rae

Posted by Steve Rae on December 24, 2004 at 09:51 AM in Steve's musings |

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About this Blog


  • Welcome to the blog called Touch Points. We all have good and bad Customer experience stories that have happened to us when we have shopped or dealt with companies around the world. This blog is for you and me to learn what it might take to improve customer service. You are invited to submit stories that will hopefully lead us on a journey together. The destination is known but the map hasn’t been drawn to get us there yet. We are the explorers who will chart this course that will help us and others improve the touch points in their businesses. So put on your loosest, most comfortable travelling clothes, because here we go. Enjoy the trip!

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