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Greetings from home! Carolyn and I have returned from the Land Down-under, Australia. Here's a picture from my presentation to the Autralia Commercial Radio Awards Conference. Australia is such a beautiful country and the people are universally friendly. We felt very much at home there, except that the weather is better. I have the most incredible case of jet lag today, so anything I write probably won't make much sense. More on Customer Experience Equity later.
Cheers
Steve
It is the day after the Commercial Radio conference here in the Gold Coast in Australia. It has been an exciting experience meeting the movers and shakers of the media world in this continent. I'll have a more complete report later for you.
Cheers from downunder!
Steve
Greetings!
Carolyn and I are travelling from October 9th until 23rd in Australia. I'll be speaking to the Commercial Radio Awards Conference in Gold Coast on October 15th. If you're from that part of the world, hope to see you there, if not, I'll save up the stories and share with you upon our return.
Cheers and g'day!
Steve
Last week was the Wizard Academy reunion in Austin, Texas and the grand opening of the new
campus. It was a very exciting weekend. By far the best customer experience we enjoyed was
from Maurice, the bus driver.
His bus transported us from the rental car return to the terminal in Houston Texas...
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